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Auto & Liability Claim Customer Service Rep

Clerical

Springfield, MO 65802

Posted 10/09/2026

Job ID: 63524652

Job Description

Auto & Liability Claims Customer Service RepresentativePay: $17.22/hour
Location: Springfield, MO
Job Type: Temporary Assignment (12 weeks)
Are you an experienced customer service professional who enjoys helping people, solving problems, and managing detailed information? Penmac Staffing is recruiting for an Auto & Liability Claims Customer Service Representative in Springfield, MO. This position plays a key role in supporting accident and claims reporting processes while providing exceptional customer service to managers, claim administrators, and other stakeholders.Requirements for the Auto & Liability Claims Customer Service Representative

Strong customer service and telephone communication skills
Excellent attention to detail and data entry accuracy
Ability to maintain confidentiality and handle sensitive information
Strong organizational and time management skills
Ability to work independently and manage multiple priorities
Proficiency with computer systems and databases

Auto & Liability Claims Customer Service Representative Responsibilities

Provide extensive phone support to field management, claim administrators, customers, and other contacts
Complete loss notices for auto, property, and general liability claims
Assist managers with claim procedures, insurance contacts, vehicle repairs, and related processes
Notify appropriate claims personnel of serious accidents and incidents
Support Claims Coordinators with administrative tasks while following established guidelines
Process claim-related documentation and maintain accurate claim files
Order police reports and other incident-related documentation as needed
Follow up on subrogation files and maintain records of recovered funds
Provide accident notifications to third-party insurance carriers
Accurately enter and maintain claim information in claim management databases
Assist with rental vehicle management to help control claim costs
Serve as a resource regarding driver training policies and procedures
Support communication of driving eligibility determinations
Obtain and maintain claim-related reports, including accident, theft, vandalism, fire, and arrest reports

Compensation and Opportunity

$17.22 per hour
12-week temporary assignment
Opportunity to gain valuable experience in claims administration, customer service, and risk management
Professional office environment in Springfield, Missouri

Apply online today or contact Penmac Staffing - Springfield, MO for more information about this Auto & Liability Claims Customer Service Representative opportunity.
Why Penmac?
Penmac Staffing offers affordable health insurance options with no waiting period! Long-term Penmac employees may participate in our 401k retirement savings plan and become participants in our employee stock ownership plan. We provide free, fast, and friendly help finding a job that matches your skills and schedule.
About Penmac Staffing
We have been placing people first since 1988. We offer temporary, temp-to-hire, long-term, and direct hire job opportunities in a variety of industries. Penmac, a 100% employee-owned company, operates over 30 offices in eight states.
Penmac is an Equal Opportunity Employer. Watch for a call from Recruiter Penny!
After submitting your application, you may be contacted by Penny, our Virtual Recruiter. If you have time to talk with her, she'll ask you some pre-screening questions about this position and your experience and preferences. She'll pass that information along to a staffing specialist who will continue the interview process. By completing this application, you agree to receive AI-generated calls, text messages, or emails from Penmac Staffing Services, Inc. and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. Our privacy policy is available at: https://www.penmac.com/privacy-policy/.

Additional Information

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